If you purchased a pre-sale coin, please check the estimated availability date on the product page (please note that it might change). Your order will be promptly shipped as soon as we receive the coin and we will also send you an email confirmation with the tracking number.
If your order includes items in stock and items on pre-sale, please keep in mind that orders are dispatched when all items are available. If you wish to receive the coins in stock in advance, you can make two separate orders or pay a shipping fee to split your order.
If your order has already been shipped, please check your account for tracking information.
Before contacting us, please check our FAQs.
If you still can't find an answer to your question, we are here to assist you!
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